Shipping policy
Shipping Policy
This Shipping Policy outlines the shipping procedures of Brazilian Brows ("we," "us," or "our") for orders made through our website.
2. Shipping Rates
Orders that do not meet the minimum order value for free shipping will incur shipping charges calculated according to the destination country and the weight of the items ordered. Shipping rates will be displayed before completing your purchase during the checkout process.
3. Shipping Methods
To ensure the secure and timely delivery of your orders, we utilize reputable shipping carriers. The available shipping methods may vary depending on the destination country and the selected shipping carrier. Expedited shipping options may also be available for an additional fee.
4. Shipping Times
Delivery times for your order are estimated based on the destination country and the chosen shipping method. Please note that delivery times are approximations and not guaranteed. Delays may occur due to factors beyond our control, such as customs processing or adverse weather conditions.
5. Tracking Information
Upon shipment of your order, you will receive a shipping confirmation email containing tracking information. This tracking information enables you to monitor the status of your delivery online.
6. Customs and Import Taxes
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are not included in the item price or shipping cost and are the responsibility of the recipient.
7. Shipping Notification
We typically dispatch orders within 2 days. In the event of any delays, we will promptly notify the customer.
8. Contact Us
If you have any inquiries or concerns regarding our Shipping Policy, please reach out to us at henna@brazilianbrows.com or via mail at the following address:
Brazilian Brows BV
Ekkersrijt 2004
5692BA, SON
The Netherlands
KvK 73950890
BTW NR. NL859721577B01